Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information at Bet 365 Casino.
Last updated: Jan 06, 2026
At Bet 365 Casino, we are committed to protecting your personal information and privacy rights. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully to understand our policies and practices regarding your information.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. This privacy policy is compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We collect several types of information from and about users of our services. This includes personal information that can identify you individually, such as your name, email address, postal address, phone number, and date of birth. We also collect financial information including payment card details and banking information necessary for processing transactions.
Additionally, we automatically collect certain technical information when you use our services. This includes your IP address, browser type, operating system, referring URLs, and information about your usage patterns on our website. We use cookies and similar tracking technologies to collect this information and enhance your user experience.
For verification purposes and to comply with regulatory requirements, we may also collect government-issued identification documents and proof of address. This information is necessary to ensure the security of our platform and comply with anti-money laundering and know-your-customer regulations.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes processing your registration and account management, facilitating deposits and withdrawals, and providing customer support. We also use your information to verify your identity and prevent fraud, ensuring the security and integrity of our platform.
Your information helps us personalize your gaming experience by recommending games and promotions that may interest you. We may send you marketing communications about new features, special offers, and promotional campaigns, though you can opt out of these communications at any time through your account settings or by contacting our support team.
We also use collected information for analytical purposes to understand how our services are used and to improve our website functionality. This helps us identify trends, monitor the effectiveness of our marketing campaigns, and enhance the overall user experience for all our players.
Cookies and Tracking Technologies
Our website uses cookies, which are small text files stored on your device to enhance your browsing experience. Essential cookies are necessary for the proper functioning of our website and cannot be disabled. These cookies enable basic functions like page navigation, account login, and secure access to protected areas of the site.
We also use performance cookies to collect information about how visitors use our website, helping us improve site functionality and user experience. Marketing cookies may be used to track your activity across websites and provide you with relevant advertisements and promotional offers based on your interests.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website and limit your ability to use some features. For more detailed information about the cookies we use, please refer to our Cookie Policy or contact our support team.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy. We may share your information with trusted service providers who assist us in operating our website, conducting business, and servicing you. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your information when required by law, such as to comply with court orders, legal processes, or regulatory requirements. This includes sharing information with law enforcement agencies, regulatory bodies, and other authorities when necessary to investigate suspected illegal activities or ensure compliance with applicable gambling regulations.
In the event of a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified via email and/or prominent notice on our website of any such change in ownership or control of your personal information.
Your Privacy Rights
Under the GDPR and other applicable data protection laws, you have certain rights regarding your personal information. You have the right to access your personal data and obtain copies of the information we hold about you. You can also request corrections to any inaccurate or incomplete personal information in our records.
You have the right to request deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected. You may also object to the processing of your personal data or request that we restrict processing in specific situations as outlined by data protection regulations.
To exercise these rights, please contact our Data Protection Officer through the contact information provided below. We will respond to your request within the timeframe required by applicable law. Please note that some requests may be subject to legal or regulatory requirements that prevent us from immediately fulfilling your request.
Contact Information
If you have any questions about this privacy policy or our data practices, please contact our support team. We are committed to addressing your concerns and ensuring that your privacy rights are protected. Our customer support representatives are available 24/7 to assist you with any privacy-related inquiries.
For specific data protection matters, you can contact our Data Protection Officer directly. We take all privacy concerns seriously and will investigate any issues thoroughly. You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information appropriately.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any material changes will be communicated to you via email or through a prominent notice on our website. Your continued use of our services after such modifications constitutes acceptance of the updated privacy policy. For more information about data protection regulations, you can visit the GDPR official documentation.